Intelligent Management of Human Capital

Intelligent Management of Human Capital

Explaining and Analyzing the Mapping of Followers’ Characteristics in Achieving Resilient Leadership

Document Type : Original Article

Author
ALI Omidi
Corresponding Author, PhD in Public Administration, Organizational Behavior, Tehran University of Medical Sciences and Health Services, Tehran, Iran
10.22034/imhr.2026.565100.1050
Abstract
Purpose: Resilient leadership, as one of the key factors in organizational sustainability and development, is not achieved solely through leaders’ attributes; rather, followers play a significant role in shaping and strengthening organizational resilience. The present study aims to explain and analyze the mapping of followers’ characteristics in achieving resilient leadership.
Method: This research is applied in purpose and survey–exploratory in terms of data collection. The research approach combines deductive and inductive methods. The statistical population consists of 20 management scholars and human resource managers selected purposefully using the snowball sampling method. Data collection tools include interviews in the qualitative phase and questionnaires in the quantitative phase. Instrument validity was confirmed through content validity and inter-coder reliability (for interviews), and test–retest reliability (for questionnaires). Data were analyzed using content analysis and coding (in the qualitative section) and Fuzzy Cognitive Mapping (FCM) in the quantitative section.
Findings and Results: The findings indicate that resilient leadership results from the interaction between followers’ characteristics, the leader, and the organizational environment. Factors such as followers’ individual resilience, active participation, positive attitude, continuous learning, and trust in the leader play a decisive role. The quantitative and fuzzy analysis further showed that followers’ personal resilience, along with enhanced learning and team development, are the most central components in achieving resilient leadership. It was also found that strengthening organizational resilience requires developing followers’ resilient characteristics and creating a supportive environment by human resource management.
Keywords
Resilient Leadership
Follower Characteristics
Organizational Resilience
Psychological Capital
Fuzzy Mapping Analysis

Subjects

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